RETURN POLICY
Last updated June 18, 2022
REFUNDS
All sales are final and no refund will be issued.
Thank you for your purchase.
Due to the intimate nature of our products, we are unable to accept returns or exchanges on products.
We are unable to cancel and refund orders after they have been processed.
After your order leaves our warehouse, for health and safety reasons, it is considered used and therefore non-returnable. This includes new items in original packaging.
Upon arrival, please throughly inspect your products. If you find a manufacturer defect in any product we sell, please contact us within 7 calendar days of delivery, and we will replace it with the same item.
We’re happy to assist with making an informed decision on the best products for your desires.
Feel free to reach out us with any product related questions.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
support@24-luxe.com
